Always professional, prompt, dedicated, and loyal to her clients' needs. Kathy knows the market and helped us move into our dream home at the right price!
Even though I was a little far from her normal area it made no difference to her. She reviewed the area I had chosen and did her research. Also since she knew my husband and me so well kept us from making any mistakes. She was right on with every showing. She is very direct an concise. I would recommend her an her agency to anyone.
It was a sellers market, so homes were going quickly. Her knowledge of the current market and her ability to quickly understand our needs, put us in a great position to negotiate a contract quickly and efficiently on the right home.
She is a natural problem solver! Susan has insight, experience and finesse. I/we have used Susan for 3 home purchases and 2 lot purchases. We have sold one home with Susan. She also assisted my mother in a home purchase. Susan and her team truly are exceptional! We would never use anyone else!
She was wonderful! She was very attentive to our desired criteria for a home (features, location, etc.), developed a list of potential properties which we short listed and in one weekend of walkthroughs were able to select the home we closed on at a very competitive price. Couldn't have been happier with our experience and highly recommend her!!!
We spent several weeks trying to find a place and toured probably 15-20 homes. She never took more than a few hours to respond and would get us into the homes faster than I ever expected. Being first time buyers, we weren’t exactly sure what we were looking at in certain cases, and she helped us every step of the way, explaining even the most mundane of details. But to be honest, our favorite thing about working with Kathy was her just being herself. She was blunt, honest, and not afraid to mince feelings about certain aspects of houses, and brought a realness that we needed in the midst of the home buying process. She was a respectful professional that exceeded every expectation we had about finding our first home. We can’t say enough great things about working with her and suggest her to anyone that is looking for a home in the Richmond/Rosenberg/Sugar Land area.
They did a very good job of staging the home. The photography was impressive. What helped me the most is the assistance they provided setting up appointments with contractors and actually meeting them at the home when I couldn't due to my hectic work schedule. I will use them again in a heartbeat. They went above and beyond my expectations.
We are repeat clients because she is an absolute pleasure to work with making it a stress free and zero pressure process. When the time comes for another move, Kathy will be our first call.
The commitment to detail, the level of communication, and the sheer professionalism shown during the entire process was impeccable. No matter the issue that came up, Courtney rose to the occasion! She was incredibly supportive and handled each issue with the confidence that comes with experience. As a result, from the beginning to the end of the process we couldn't have been more satisfied. Susan and her team are FANTASTIC!
She kept me informed and responded to my questions very diligently. Overall I felt she negotiated on my behalf well and knew the game plan from get go.
She was always on it. Very professional and organized. With her help in negotiations we bought below market and sold above market. We have several friends that are agents but chose Susan Greer after a referral and we're so glad we did.
Has also helped us find a tenant for our rental property. Excellent agent with tons of experience!
She knows both the area and the market, and she knows what goes into pricing a home. Nine years ago, Kathy was the selling agent that sold the house to us. We were so impressed with her knowledge, expertise and professionalism that when we decided to sell, we knew there was no one else for us. We didn't regret that decision!
She is very professional and listens to what you have to say. She is a good negotiator and tries to get top dollar for your house. I would rate her a ten.
We felt they provided 5-star service and kept our best interest in mind in all negotiations. We would recommend them not only because of their knowledge and determination to see that we found the right home for our family, but because they were always pleasant to work with and made the experience a memorable one.
We are so greatful we selected Susan Greer team for our home selling process. Very professional and great customer service skill! Highly recommend to all
She is a skilled agent with a great knowledge of the service area. Not only does she know the area well, she gets to know her clients and knows the other professions in the industry well. I had the utmost trust and respect for her from showing to closing and would highly recommend her (actually have already shared her contact info with a co-worker) and hope to utilize her for next time.
I have owned quite a few homes in my day, and no one compares with the level of service and professionalism Susan and her team provided. From market analysis, to color comps and portfolio step by step documentation of the service provided, to negotiation skills....truly a top-notch,seamless experience in selling and purchasing. Her referral for the loan process in Julia Hardy was some of the best advice I've ever gotten! The most painless home purchase I've ever made. Thank You Susan!
I used the Susan Greer Group in early 2014 to purchase my first home in Ft Bend County. This past August I reached out to Susan and utilized her services for both selling that home and purchasing a new one. Susan came out to my home prepared, with a professionally prepared binder regarding my home’s information, area comps, and details of the selling process. I was blown away by her preparation. Susan takes the time to professionally stage and photograph your home to ensure its quick sale. The result was multiple offers over list price ($10,000 over) and under contract in 4 days! You are not going to find better results elsewhere. Her team also ensured that I closed on time! Thank You! - Dan
I chose Susan Greer because of her extensive experience and I have now seen this in action. The home was empty and as a part of her service Susan used a professional stager with a warehouse of furnishings to make the home more attractive for the showings. She also used a professional photographer and the online photos she chose for the listing were quite appealing. Her staff wrote very warm, inviting descriptions for potential buyers to read as they viewed the online photos such as, “Another view of the dining area. Imagine the gatherings and get togethers that could be hosted in this space which opens to the large patio and backyard.” Home sales today are driven by the Internet and all these details are important for attracting a large number of buyers so that a home will sell quickly for a good price. Susan set an asking price that I thought was a little high but I trusted her judgment. On the seventh day we received and accepted an offer that was 6% higher than the asking price. Susan’s experience continued to be apparent as she skillfully navigated the steps between the offer and the closing which both protected my interests as the seller and were acceptable to the buyer. We just had the closing which was less than 4 weeks after the house went on the market. I hope this detailed review helps other sellers to choose a good agent and I highly recommend Susan Greer.
We never hesitated is contacting her again. She is VERY knowledgeable in the buying and selling of homes. Even when the situation does not go as planned, Susan persists in getting results. Courtney, her team member, was exceptional in checking on our house and helping with contractors. Don't hesitate to call the Susan Greer Team!
From the pre package she and her teams provides to the staging is top notch! Courtney is Susan's right hand person and provides the perfect amount of communication. If anyone is selling there home I would recommend Susan and her team anyone!
Greer. She provided excellent service in selling my home and buying my new home. Mrs. Greer and her team were very professional, knowledgeable, enthusiastic, friendly, and highly motivated. She used a professional stager to stage my home and a professional photographer for the pictures for the listing. That made all the difference in the world in selling my home. We had multiple offers in less than 24 hours! If there was a better rating than five stars, Mrs. Greer would get it. The high level of service from Mrs. Greer exceeded all our expectations. She was an amazing asset to have throughout the entire process. I would highly recommend Mrs. Greer to anyone looking for an agent.
Susan delayed a weekend trip in order to show us the home we ended up buying-we are so grateful for her sacrifice. Look no further if you want to work with the best, she's wonderful!
They were prompt with responses and always available to answer questions and to help prod the process along. The wisdom and guidance we received from them beginning day one and through the final sale were second to none, especially given the fact that we were trying to sell this house from out of town. I would recommend Susan and Courtney to anyone! They were a delight to work with and made the entire process enjoyable.
She sent us several homes within our price range very quickly after contacting her. We were able to go see the house we purchased within an hour of seeing it online. We made an offer and the deal was done in 30 days! We couldn't have asked for a better experience! She was great to work with! She was able to negotiate new blinds and money towards our closing costs from the seller which really helped us out! We would recommend her to anyone looking to buy or sell a home!
She has either sold or bought several houses for me as well as my children. She is extremely knowledgeable and professional. My experience with her and her staff has always been a pleasant one. I would recommend her to anyone needing to sell or buy a home.